Delivered within minutes
by email and in your customer account
Information
How is our price set?
Software at a fair price: we deliver digitally, save on shipping and admin, and pass the savings on to you.
100% money-back guarantee*
for activation problems
For home and for business
Business customers save up to 17%
Personal support
by email and phone, Mon–Fri: 10:00–19:00
How we keep our prices low
We save where you won't notice.
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No shipping
We deliver digital products by email. There is no packaging or postage, and delivery is free.
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No warehouse
Digital licences need no shelf space, so there are no storage costs.
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Automated processes
After you pay online, we deliver automatically. That saves work.
We pass these savings on to you. Your guarantee and support stay fully intact.
What you can rely on
- Ready to go straight away: After you pay online, your product key and download arrive by email within minutes.
- Always to hand: With a customer account, you can find your product keys and downloads at any time under “Product keys & downloads”.
- No risk: If your software cannot be activated, we help you step by step. View the money-back guarantee
- Pay securely: Our shop encrypts your data in transit, from login to checkout.
- For home and for business: Whether you need one PC or many workstations, business customers get up to 17% instant discount and buy on invoice after approval. Become a business customer
Over 250,000 satisfied customers
Check for yourself: our seals and reviews.
Trusted Shops
certified retailer with buyer protection
Trustpilot
reviews from our customers
Secure connection
encrypted from login to checkout
IT-Recht Kanzlei
legal texts from a specialist law firm
Händlerbund
member of the online retailers' association
Questions about pricing
Why is your software cheaper?
We deliver digitally, so we need no warehouse, and delivery is automatic after online payment. That saving is reflected in our price.
How quickly will I get my software?
You receive it by email within minutes of paying online; if you have a customer account, you can also find it under “Product keys & downloads”. With bank transfer (prepayment), it arrives once your payment has been received; with invoice purchase, it arrives once your order has been approved.
What happens if activation does not work?
Our support team will guide you step by step. If it still does not work, we refund the full purchase price. The money-back guarantee has no time limit.
Is there a delivery charge?
We always deliver digital products free of charge. For a USB stick or DVD, you pay €5.99 (Germany), €8.99 (Austria) or €12.49 (Switzerland) per order.
Are there discounts for businesses?
Yes. Business customers get an instant discount of up to 17% in the basket, see prices excl. VAT and can use invoice purchase once approved. Registration is free.
Is my purchase protected?
Yes. We are certified by Trusted Shops and your purchase is covered by buyer protection, whichever payment method you use. The shop also encrypts all data during transmission.
Questions before you buy?
Get personal advice by email and phone, Mon–Fri 10:00–19:00 German time.
