Information
Certifications
Verified quality: our seals and reviews at a glance.
Our seals and reviews
Check for yourself: where there is a profile, the seal links to it.
-
Certified
Trusted Shops
Trusted Shops certifies online shops against fixed quality criteria. We are a Trusted Shops certified retailer.What this means for you
- Buyer protection for your purchase, whatever the payment method
- Checked: data protection, price information and customer service
- Our customers' reviews on our profile
-
Reviews
Trustpilot
Trustpilot is an open review platform: anyone can share their experience of our shop there.What this means for you
- Read our customers' experiences before you buy
- Reviews on a platform outside our shop
-
Encrypted
Secure connection
Our shop encrypts your data in transit, from login to checkout.What this means for you
- Encrypted connection on every page
- Look for the padlock in the address bar
-
Protection package
IT-Recht Kanzlei
The law firm IT-Recht Kanzlei München specialises in online retail law. We use its protection package.What this means for you
- Legal texts from a specialist law firm
- Updated when the law changes
-
Member
Händlerbund
Händlerbund is an association for online retailers based in Leipzig. We are a member.
Help and support
If you have questions, we help you personally by email and phone, Mon–Fri 10:00–19:00 German time. Write to us using the contact form.