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Mon–Fri 10–19 040 524797319
Mon–Fri 10–19 040 524797319

Service

Help & contact

Help with your order

Contact

Service hours: Mon–Fri 10–19

Contact formWe reply on working days

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Service

Guides

Step by step: install, activate and solve small problems yourself.

Windows 11

Activate, install, set up.

Activate Windows 11

How to activate Windows 11 with your product key.
View guide

Fix installation errors

The most common errors when installing Windows 11 Pro and how to solve them.
View guide

Access the BIOS

How to access the BIOS in Windows 11.
View guide

Home or Pro?

The differences between Windows 11 Home and Pro at a glance.
View comparison

Windows 10

Set it up and keep using it safely.

Install without a Microsoft account

Set up Windows 10 with a local account.
View guide

Which Windows version do I have?

Find out your version and edition in a few clicks.
View guide

End of support for Windows 10

What the end of support means for you and what you can do now.
Learn more

Office and Microsoft 365

Install, sign in, recover your data.

Install Office 2019

Common installation problems in Office 2019 Professional Plus and how to solve them.
View guide

Signing in to Office 365

Step-by-step sign-in and help with sign-in problems.
View guide

Recover a Word document

How to recover unsaved Word documents.
View guide

Microsoft 365 or Office 2024?

Subscription or purchase: which solution suits you.
View comparison

Downloads

You can find your product key in your order email and in your customer account under “Product keys & downloads”. Microsoft provides the Windows installation media itself:

Something not working?

Our team helps you personally, Mon–Fri: 10:00–19:00.

Phone

040 524797319, Mon–Fri: 10:00–19:00.
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Email

support@vollversion-software.de, reply by email.
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